> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sinarcloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage a VPS

> Check a server's status, health, usage and data transfer, start, stop or reboot it, view its network and storage, and delete it.

Each server has its own page in the console, called the instance detail page. On this page you can check a server's status, health, resource usage and data transfer, start, stop or reboot it, look up its addresses and disks, review recent activity, and delete it.

## Open a server

1. In the console sidebar, under **Servers**, click **My VPS**. The **Virtual private servers** list opens.
2. Click a server in the list. You can also open the menu at the end of the server's row and click **Open details**.

The page refreshes the server's status automatically about every 10 seconds, and more often while the server starts or stops. To reload everything right away, click **More**, then **Refresh status**.

![Instance detail page of a running server, with Reboot, Stop and More buttons and the Public IPv4, Region, Plan, Renews and Health fields in the header. Below the Overview, Network, Access, Storage, Firewall and Billing tabs are the Resource usage cards for CPU, Memory and Network, the start of Server details, and the Connect and Billing cards in the side column.](https://mintcdn.com/sinar-cloud/Zz311Jgf5s_A88RD/images/vps-instance-detail.png?fit=max\&auto=format\&n=Zz311Jgf5s_A88RD\&q=85\&s=a9cc74c7644752a4b9605e2771e9fdb2)

The instance detail page of a running server

## Read the header

The header shows the server name, its status, its operating system image and when it was created. Below them, five fields summarize the server:

| Field | What it shows |
| - | - |
| **Public IPv4** | The address you connect to. Click the copy icon to copy it. While the server is being set up, it shows **Assigning…**. A server with only an IPv6 address shows **Public IPv6** instead. |
| **Region** | The location where the server runs. |
| **Plan** | The server's vCPU count, memory and disk. |
| **Renews** | The next renewal date and the price per billing period. When automatic renewal is off, the field is called **Expires**. For a suspended server it's called **Billing** and reads **Renewal failed**. For a server that is being deleted or was deleted, it's called **Billing** and reads **Ended**. |
| **Health** | A summary of the server's health checks. |

For a running server, **Health** shows **Healthy** unless a health check reports a problem. In that case it shows **Needs attention**, and the notice **Health checks need attention** below the header lists the failing checks. Try a reboot, and contact support if the problem continues. **Needs attention** also appears when setup failed. While the server is being set up, **Health** shows **Launching**. Otherwise it follows the status, for example **Stopped** or **Suspended**. For a server that is being deleted or was deleted, it shows **Archived**.

The status badge tells you what state the server is in:

| Status | Meaning |
| - | - |
| **Provisioning** | The server is being set up. |
| **Running** | The server is on. |
| **Stopping** | The server is shutting down. Either you clicked **Stop**, or SinarCloud is stopping it because it used its [data transfer allowance](#data-transfer-allowance). |
| **Stopped** | The server is powered off. It is still billed and renewed. |
| **Starting** | The server is booting. Either you clicked **Start**, or SinarCloud is starting it again at the beginning of a new transfer month. |
| **Suspended** | The renewal failed because your balance was too low. The notice **This server is suspended** shows when the server and its data will be deleted: 6 hours after its paid period ended, unless you renew it first. To renew it, click **Top up wallet** and pay by QRIS. The server renews as soon as the payment comes in. If your balance already covers the renewal, click **Renew now** instead. See [When a renewal fails](https://docs.sinarcloud.com/vps/renewals.md#when-a-renewal-fails). |
| **Failed** | Setup did not complete. Click **Contact support** in the **This server has a problem** notice and include the **Instance ID**. |
| **Terminating** | Deletion is in progress. |
| **Terminated** | The server has been deleted. |

A notice below the header also explains the current status, for example **Setting up your server**, **Stopping your server**, **Starting your server**, **This server is stopped**, **This server is being deleted** or **This server was deleted**.

Servers that failed setup or are being deleted don't appear in the server list.

### Notices about deletion

Within 7 days of the end of a paid period, a notice below the header warns you if the server is at risk:

* **This server will be deleted in *n* days** (or **today** or **tomorrow**) appears when automatic renewal is off. Click **Turn on automatic renewal** to open the **Billing** tab. Switch on **Automatic renewal**, then click **Turn on** in the dialog to keep the server. See [Renewals and expiry](https://docs.sinarcloud.com/vps/renewals.md).
* **Top up before the renewal in *n* days** (or **today** or **tomorrow**) appears when your wallet doesn't cover the next renewal. Click **Top up wallet** to add balance with QRIS without leaving the page. See [Top up your balance](https://docs.sinarcloud.com/billing/top-up.md).

> [!WARNING]
>
> Keep enough balance for each server before its renewal date. If a renewal fails, the server is suspended. It's deleted with all its data 6 hours after its paid period ended, unless you renew it before then.

## Start, stop or reboot a server

Use the buttons at the top of the page to control the server's power.

| Button | What it does | Available when |
| - | - | - |
| **Reboot** | Restarts the server. Running processes are briefly interrupted. | The server is **Running**. |
| **Stop** | Shuts the server down. Anything running on it stops, and you can't reach it until you start it again. | The server is **Running**. |
| **Start** | Boots the server again. It replaces **Stop** while the server is stopped. | The server is **Stopped**, and its data transfer allowance isn't used up. |

**1. Click the button**

Click **Reboot**, **Stop** or **Start**. A dialog explains what happens.

**2. Confirm**

Click **Reboot**, **Stop** or **Start** in the dialog.

After you confirm a stop or start, the status changes to **Stopping** or **Starting**, and the button shows **Stopping…** or **Starting…**. The page updates on its own once the server has stopped or is running. You can't start a server while it's stopping, or stop it while it's starting. If the server can't be stopped or started right now, the dialog shows an error and the server stays as it was. Try again in a moment.

While a server's data transfer allowance is used up, **Start** is unavailable. Hover over it to see when the server can be started again. See [Data transfer allowance](#data-transfer-allowance).

> [!WARNING]
>
> A stopped server is still billed, and its renewals continue as usual. When you start it again, it may get a new public IP address. While it's stopped, the header notes that the address **May change when started**. After it starts, connect with the address shown in the console, and update any DNS records that point to the old one.

You can also reboot, stop or start a server from its menu in the server list. The list's menu still offers **Start** while the allowance is used up. If you confirm it, the dialog explains that the server used its data transfer allowance and when it can start again.

## The More menu

Click **More** at the top of the page for these actions:

| Action | What it does |
| - | - |
| **Refresh status** | Reloads the server's details, metrics, firewall and billing right away. |
| **Web console** | Marked **Soon**. Not available yet. |
| **Resize plan** | Marked **Soon**. Not available yet. |
| **Delete server** | Deletes the server. See [Delete a server](#delete-a-server). |

Clicking an action marked **Soon** opens a dialog that explains it isn't available yet and links to support. Nothing on your server changes.

## Overview tab

The **Overview** tab opens by default.

**Resource usage** shows a card for **CPU**, **Memory** and **Network**. Each card shows the latest value and a chart for the selected time range. Pick **1h**, **24h**, **7d** or **30d** above the cards. The default is **24h**. The **30d** range doesn't load data yet, so the cards show **Unavailable**. The charts refresh every minute.

A badge next to the card's title rates the latest value, for example **GOOD**. On the **CPU** card it reads **WARN** from 75% and **CRITICAL** from 90%. When a card has no value, it shows one of these instead:

* **No data yet**: nothing has been recorded so far, for example on a new server.
* **Not reported**: this metric isn't available for the server.
* **Unavailable**: the console couldn't load the metrics. Refresh the page or try again later.

**Server details** lists the operating system, region, provider, hostname, **Instance ID**, creation date, and the plan's bandwidth and network speed when they're known. Click the copy icon next to the ID to copy it.

The side column holds these cards:

* **Connect**: the SSH command, or the address of a Windows server under **Remote Desktop**, with the username and sign-in method. Click **Access details** to open the **Access** tab. Servers that sign in with a password also show **Reset password**. It works only while the server is running and only on servers that support password reset. On a new server, password reset opens about 5 minutes after the server first starts, and the dialog counts down until then. **Web console** is marked **Soon** and isn't available yet. See [Connect to your VPS](https://docs.sinarcloud.com/vps/connect.md).
* **Billing**: the price per billing period, the renewal date and how far you are into the current period. It also tells you whether your wallet covers the next renewal. When automatic renewal is off, it shows the date the server **Expires and is deleted on**. Click **Billing details** to open the **Billing** tab.
* **Data transfer this month**: how much of the server's data transfer allowance it has used. It appears only if SinarCloud counts the server's data transfer. See [Data transfer allowance](#data-transfer-allowance).
* **Recent activity**: up to three recent events on the server, such as **Instance started**, **Instance rebooted**, **Firewall rules updated**, **Billing period renewed** or **Data transfer allowance used up**. A password reset shows as **Login password reset**, marked **by you**. It isn't a full history.
* **Danger zone**: **Delete server** deletes the server.

## Network tab

The **Network** tab shows the server's addresses and traffic.

![Network tab of the instance detail page with Public IPv4, Private IPv4 and IPv6 cards, where IPv6 reads Not assigned. Below them, the Bandwidth Usage chart shows the latest Inbound and Outbound values, the Plan bandwidth, and 1 Hour and 24 Hours buttons.](https://mintcdn.com/sinar-cloud/Zz311Jgf5s_A88RD/images/vps-instance-network.png?fit=max\&auto=format\&n=Zz311Jgf5s_A88RD\&q=85\&s=99e8396f4c2537a56d043ad62a70a9c6)

The Network tab

* The top row shows **Public IPv4**, **Private IPv4** and **IPv6**. Click the copy icon next to an address to copy it. An address the server doesn't have shows **Not assigned**. An IPv6-only server shows **None (IPv6-only server)** for **Public IPv4**.
* If SinarCloud counts the server's data transfer, the **Data transfer this month** card follows the addresses. See [Data transfer allowance](#data-transfer-allowance).
* **Bandwidth Usage** charts inbound and outbound traffic. Above the chart you see the latest values and, when known, the port speed and the **Plan bandwidth**. Switch between **1 Hour** and **24 Hours**. When the server isn't running, the chart doesn't collect new data.
* **Network Interfaces** lists each interface with its role, IPv4 address, IPv6 address and status.

## Data transfer allowance

A plan's bandwidth is either a monthly data transfer allowance or **Unlimited**. If SinarCloud counts your server's data transfer, the allowance limits how much data the server can move each transfer month. Plans with unlimited bandwidth have no allowance, and servers whose data transfer isn't counted show no **Data transfer this month** card.

* A transfer month is 30 days, counted from when the server first started, and the next one begins right after. It isn't the calendar month. It matches your billing period only on monthly billing. The console and emails call it the billing month.
* Data the server receives and sends both count. Sizes are binary, so 1 GB is 1,024 MB.
* SinarCloud counts the data about every hour, and every 10 minutes once the server passes 80% of its allowance.
* At 80%, SinarCloud emails the account's owners, once per transfer month.
* When the allowance is used up, SinarCloud stops a running server. You can't start the server until the transfer month ends. A server that was already stopped stays stopped until then. The owners get an email either way.
* When the new transfer month begins, SinarCloud starts the server again if it stopped the server for its allowance. A server you stopped yourself stays stopped, but you can start it again.
* Everything on the server is kept. Billing and renewals continue while it's stopped, and the server may get a new public IP address when it starts.

> [!NOTE]
>
> In the server list, a server stopped for its allowance shows the usual **Stopped** status. Open the server to see why.

### The data transfer card

The **Data transfer this month** card appears on the **Overview** tab, under **Billing**, and on the **Network** tab. It refreshes every 5 minutes.

* The badge at the top shows the share used, for example **45% used**. It reads **\<1% used** for a very small amount, and **Used up** once the allowance is used up.
* The large number shows the data used and the allowance, for example **312.4 GB of 1 TB**. The bar below it changes to a warning colour from 80% and turns red when the allowance is used up.
* The row below shows data **In**, data **Out**, and when the allowance **Resets**.
* From 80%, the card warns that if the allowance runs out before the reset, the server is stopped until then and started again automatically.
* When the allowance is used up, the card says until when the server can't be started.
* The last line says how recent the count is, for example **Counted up to 12 minutes ago**. Early in a new transfer month, it says the first count arrives within an hour.

### Data transfer notices

Notices below the header tell you when a server nears or uses up its allowance:

| Notice | When it appears |
| - | - |
| **This server has used *n*% of this month's data transfer** | The server is running and has used 80% or more. It shows the amount used and when the month ends. Click **View data transfer** to open the **Network** tab. |
| **Data transfer allowance used up** | The allowance is used up and SinarCloud is stopping the server. It shows when the server starts again automatically. |
| **Stopped: data transfer allowance used up** | The server is stopped and can't be started until the date in the notice. It replaces the usual **This server is stopped** notice. |

When a server uses up its allowance, **Recent activity** on the **Overview** tab shows **Data transfer allowance used up**.

## Storage tab

The **Storage** tab shows the server's disks and operating system.

![Storage tab of the instance detail page. The Disks card lists a Boot disk marked Attached and Deleted with the server, the Operating system card shows Image, Family and Default user, and the Backups card is marked Soon with an Ask support about backups link.](https://mintcdn.com/sinar-cloud/Zz311Jgf5s_A88RD/images/vps-instance-storage.png?fit=max\&auto=format\&n=Zz311Jgf5s_A88RD\&q=85\&s=14c583b6d289c062ccc85ef0938fa5b4)

The Storage tab

* **Disks** lists each disk with its role (**Boot** or **Data**), size, storage class and status. It also shows whether the disk is **Deleted with the server** or **Kept after the server is deleted**.
* **Operating system** shows the **Image**, its **Family** (Linux or Windows) and the **Default user** you log in as.
* **Backups** is marked **Soon**. Snapshots aren't available yet, so keep copies of important data somewhere other than the server. Click **Ask support about backups** if you need help.

You can't add, resize or remove disks from the console yet.

## Access, Firewall and Billing tabs

| Tab | What it covers |
| - | - |
| **Access** | The SSH command or Remote Desktop address, login details and password reset. See [Connect to your VPS](https://docs.sinarcloud.com/vps/connect.md). |
| **Firewall** | Inbound and outbound rules for the server. See [Configure the firewall](https://docs.sinarcloud.com/vps/firewall.md). |
| **Billing** | Billing periods, the billing schedule and automatic renewal. See [Renewals and expiry](https://docs.sinarcloud.com/vps/renewals.md). |

## Delete a server

> [!WARNING]
>
> Deleting a server permanently destroys it and all data on it. You can't undo this, and the unused part of the current billing period is not returned to your balance. Backups are not available yet, so copy anything you need off the server first.

You can delete a server that is **Running**, **Stopped**, **Stopping**, **Starting** or **Suspended**.

**1. Open the delete dialog**

Click **More**, then **Delete server**. You can also click **Delete server** under **Danger zone** on the **Overview** tab, or **Delete** in the server's menu in the server list.

**2. Type the server name**

In the dialog, type the server name exactly as shown. The **Delete** button stays disabled until the name matches.

**3. Confirm**

Click **Delete**.

After you confirm:

* The server no longer appears in the server list. If you deleted it from the instance detail page, the console takes you back to the list. SinarCloud finishes removing the server in the background and retries automatically if the first attempt fails.
* Disks marked **Deleted with the server** on the **Storage** tab are removed with it.
* The server is not renewed again, so no further renewal charges come from your balance.
* SinarCloud emails the account's owners that the server was deleted.

To check your charges, see [Balance and billing](https://docs.sinarcloud.com/billing/overview.md).


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